Under the “Automatic replies” section, you can edit the Out of office configuration for the shared mailbox.Under the “Email forwarding” section, you can choose an email address as destination forwarding email.Under the “Email addresses” section, you can edit the primary email address and the corresponding aliases.Under the “Basic information” section, you can edit the shared mailbox name.To edit the configuration options of a shared mailbox, click the shared mailbox name and on the popup form on the right, you can configure all available shared mailbox options.Provide a name and email address for the shared mailbox and click “Save changes”.On the “Shared mailboxes” page, click on “Add a shared mailbox” to create a new shared mailbox.On the left pane, click on “Teams and Groups”, then click “Shared mailboxes”.Navigate with your Web browser to https,admin,dot,microsoft,dot,com.To manage shared mailboxes of a Microsoft 365 tenant via the Admin Center portal, go through the following steps. You can create an unlimited number of shared mailboxes but remember that each shared mailbox must have at least one licensed mailbox in its list of members. Have at least one licensed Microsoft 365 user with a licensed Exchange Online mailbox.In order to use shared mailboxes you first need to: Solution #īefore proceeding it is important to lay out the pre-requisites for using shared mailboxes in Microsoft 365. A shared mailbox is an initially unlicensed mailbox which includes an email address and calendar that multiple people can use. In this how-to article, we will show you how to manage Microsoft 365 shared mailboxes via the Admin Center portal. You need to created, edit and delete shared mailboxes in Microsoft 365.
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